Etihad Tourism Ventures: Frequently Asked Questions
Welcome to Etihad Tourism Ventures! We're delighted you're considering us for your travel plans. This FAQ section aims to answer your most common questions about our services. If you have further inquiries, please don't hesitate to contact us directly.
Booking and Reservations
How do I book a travel package?
Booking a travel package with Etihad Tourism Ventures is easy! You can browse our packages online at [Insert Website Address Here], call us at +971 4 123 4567, or visit our office at 27 Sheikh Zayed Road, Suite 1401, Dubai, UAE. Our team will be happy to assist you in selecting the perfect package based on your preferences and budget. We require a deposit to secure your booking, with the remaining balance due [Number] days before departure. Specific payment methods are detailed on our website.
What is included in your travel packages?
Our travel packages are meticulously crafted to provide a seamless and enjoyable experience. Included elements vary depending on the package, but commonly include: flights (domestic or international, depending on the package), accommodation in carefully selected hotels (ranging from budget-friendly to luxury), guided tours and excursions, ground transportation, and sometimes meals. Detailed inclusions for each package are clearly listed on our website.
Can I customize a travel package?
Absolutely! We understand that every traveler is unique. While we offer a range of pre-designed packages, we are happy to work with you to customize a trip that perfectly aligns with your interests, budget, and time constraints. Contact our team to discuss your specific requirements, and we’ll tailor a bespoke itinerary for you.
What is your cancellation policy?
Our cancellation policy varies depending on the specific package and the time of cancellation. Details regarding cancellation fees and deadlines are provided in your booking confirmation. We strongly advise you to carefully review this information. For last-minute cancellations, penalties may apply. We recommend purchasing travel insurance to mitigate potential losses.
Tours and Excursions
What types of tours do you offer?
Etihad Tourism Ventures offers a wide variety of tours and excursions to suit all tastes. We specialize in showcasing the best of the UAE and beyond. This includes:
- City tours of Dubai and Abu Dhabi, exploring historical sites, modern marvels, and bustling souks.
- Cultural tours offering insights into Emirati traditions, customs, and heritage.
- Desert safaris, providing thrilling dune bashing experiences, camel rides, and captivating evening entertainment under the stars.
- Adventure tours for the thrill-seekers, including activities like kayaking, quad biking, and hot air balloon rides.
What is the maximum group size for your tours?
Our group sizes vary depending on the tour. For some smaller, more intimate tours, the maximum group size may be limited to 10-15 participants. Larger group tours can accommodate up to 30 participants. This information is clearly specified on the tour details page for each individual offering.
Hotel Bookings
Do you offer hotel bookings outside of your travel packages?
Yes! We offer independent hotel booking services for travelers who prefer to arrange their flights and tours separately. We have access to a wide range of hotels across the UAE, catering to various budgets and preferences. Simply contact us with your requirements, and we'll help you find the perfect accommodation.
What is your payment policy for hotel bookings?
Our payment policy for hotel bookings mirrors that of our travel packages. A deposit will usually be required to secure your reservation, with the balance due prior to check-in. Accepted payment methods are listed on our website.
Contact Us
Where is your office located?
Our office is located at 27 Sheikh Zayed Road, Suite 1401, Dubai, Dubai, 12345, UAE.
How can I contact you?
You can contact us via phone at +971 4 123 4567 or via email at [email protected]. We aim to respond to all inquiries within 24 hours.